Terms of Service

Effective Date: 03/28/2025

Welcome to Urban Up Market (“we,” “us,” or “our”). By accessing or using our website and purchasing products from our store, you agree to comply with and be bound by the following terms and conditions (“Terms of Service”). Please read these Terms of Service carefully before using our website or placing an order.

1. Use of Our Website

By accessing or using our website, you agree to the following:

  • You must be at least 18 years old to use this website.
  • You agree to use our website only for lawful purposes and in accordance with all applicable local, state, and federal laws.
  • You agree not to engage in any conduct that may damage, disable, overburden, or impair our website or interfere with any other party’s use of the website.

2. Account Information

To purchase products from our store, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. If you suspect any unauthorized use of your account, you agree to immediately notify us at contact@urbanupmarket.shop .

3. Product Information

We strive to provide accurate product descriptions, images, and prices on our website. However, we do not warrant that the information is always accurate, complete, or current. Prices and availability are subject to change without notice.

We reserve the right to limit the quantity of products ordered or to refuse any order at our discretion.

4. Orders and Payment

When you place an order on our website, you are making an offer to purchase the products listed in your order. We reserve the right to accept or decline your order for any reason, including issues with product availability or payment processing.

  • Payment: We only accept PayPal as the payment method for all transactions. By using PayPal, you agree to comply with PayPal’s terms and conditions and acknowledge that all transactions will be processed securely via PayPal.
  • Order Confirmation: Once we receive your order and payment, we will send you an order confirmation email. If you do not receive this email, please contact us at contact@urbanupmarket.shop .

5. Shipping and Delivery

We provide detailed shipping information on our Shipping Policy page. Please review it for information on shipping rates, delivery times, and procedures.

We are not responsible for delays caused by the shipping carrier or external factors outside our control. Shipping costs and delivery times may vary depending on your location and the shipping method chosen at checkout.

6. Returns and Refunds

We offer a Return and Refund Policy for eligible products. Please review our Return & Refund Policy page for details on how to return items and request a refund.

Please note that we may charge a restocking fee for returned items under certain conditions, and that shipping charges are non-refundable unless the return is due to a defect or error on our part.

7. Privacy and Data Protection

We take your privacy seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Urban Up Market or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or otherwise use any of our content without our express written permission.

9. Limitations of Liability

To the fullest extent permitted by law, Urban Up Market is not liable for any damages arising from the use of or inability to use our website, products, or services, including but not limited to direct, indirect, incidental, special, or consequential damages.

We are not responsible for any damage to your device or data resulting from the use of our website or the downloading of any materials.

10. Indemnification

You agree to indemnify, defend, and hold harmless Urban Up Market, its affiliates, employees, agents, and partners from any and all claims, losses, liabilities, damages, costs, or expenses (including attorneys’ fees) arising from your use of our website or violation of these Terms of Service.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of California, United States. Any dispute arising from these Terms of Service or your use of our website will be subject to the exclusive jurisdiction of the courts located in California.

12. Changes to These Terms

We reserve the right to update, modify, or change these Terms of Service at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about any updates.

By continuing to use our website after any changes are made to these Terms, you agree to be bound by the revised Terms.

Contact Us About Terms of Service

Have questions or feedback? Get in touch with us:

  • Email: contact@urbanupmarket.shop
  • Phone: +1 (209) 971-9365
  • Address: 5256 Washington Blvd, Los Angeles, CA 90016, United States